Problem in Williston?

It's rare that Williston City Manager Scott Lippmann airs his frustrations in a public meeting. Tuesday night was an exception.

Lippmann, who was hired in 2012, said it is troubling when city residents go to a council member expecting a resolution to a problem.

Instead, he suggested, council members should ask residents, "Have you contacted city hall?"

Lippmann said the chain of command needs to be followed if any resident is having issues.